Mental Health and Behavioural Safety Training
Course overview
The FAA Level 2 Award in First Aid for Mental Health is a regulated one-day course designed to give participants the skills, confidence, and practical tools to support individuals experiencing mental ill health.
This course goes beyond awareness and focuses on active first aid responses. Participants learn how to recognise a range of mental health conditions, provide immediate support, and guide individuals towards appropriate professional help while maintaining clear boundaries.
The training supports workplace wellbeing, duty of care, and mental health policies and is suitable for organisations seeking structured, recognised mental health first aid provision.
Who this course is for
- Employees with wellbeing responsibilities
- Line managers and supervisors
- HR and people managers
- Mental health champions
- Customer-facing and support staff
- Organisations implementing mental health first aiders
No previous mental health first aid qualification is required, though Level 1 Awareness is recommended.
Outstanding medical expertise, delivered in a clear and engaging way
There knowledge of the medical world is simply outstanding an breathtaking, but I was most impressed with the way they taught the class. It was a breath of fresh air. Anyone can spiel off PowerPoint but first aid coaching used there owns technique which was a lot more interesting and easier to take in. I can highly recommend first aid coaching.
What you will learn
- What First Aid for Mental Health involves
- Understanding mental health and mental ill health
- Recognising signs and symptoms of common mental health conditions
- How to provide immediate mental health first aid
Approaching and supporting a person in distress - Depression
- Anxiety
- Stress
- Post-traumatic stress disorder
- Self-harm
- Suicide awareness
- Psychosis
- Drugs and alcohol
- Eating disorders
- Personality disorders
- Bipolar disorder
- First Aid for Mental Health action planning Mental health first aid in the workplace
Training focuses on practical response, personal safety, and appropriate escalation.
Why choose First Aid Coaching
- FAA-regulated mental health first aid training
- Clear, practical and supportive delivery
- Strong focus on workplace application
- In-person training delivered nationwide
- Experienced and professional instructors
- Aligned with organisational wellbeing and duty of care standards
Certification and standards
On successful completion, participants receive the FAA Level 2 Award in First Aid for Mental Health.
This regulated qualification supports organisations in appointing Mental Health First Aiders and strengthening workplace wellbeing frameworks.
