Mental Health and Behavioural Safety Training

Mental Health and Behavioural Safety Training

Course overview

The FAA Level 1 Award in Awareness of First Aid for Mental Health is a regulated introductory course designed to help participants recognise the early signs of mental ill health and respond in a safe, supportive, and appropriate way.

This course focuses on awareness rather than diagnosis. Participants gain the knowledge and confidence to start a conversation, provide initial support, and signpost individuals towards professional help while maintaining their own wellbeing.

Training is suitable for a wide range of workplaces and community settings and supports organisations in meeting wellbeing, duty of care, and mental health awareness objectives.

Who this course is for

  • Employees at all levels
  • Line managers and supervisors
  • HR and people managers
  • Community volunteers
  • Customer-facing staff
  • Organisations seeking mental health awareness training

No previous mental health or first aid training is required.

Outstanding medical expertise, delivered in a clear and engaging way

The knowledge of the medical world is simply outstanding and breathtaking, but I was most impressed with the way they taught the class. It was a breath of fresh air. Anyone can read off PowerPoint, but First Aid Coaching used their own technique which was far more interesting and easier to take in. I can highly recommend First Aid Coaching.

John Dorgan

A first aid course that redefines learning

Our memory favours fun and stimulating experiences. If someone were to sit down and try to design a perfect first aid course, they would fall short of the delivery through Real First Aid. I have been on a few first aid courses — this not only changed my perception of what first aid is about, but altered my understanding of how to teach effectively.

Mary Power

A breath of fresh air in training

Having done one before that was up for renewal (with a different provider), I hadn’t expected to learn much new. How wrong was I. The thoroughly in-depth knowledge combined with creative delivery meant the course was a breath of fresh air, and although the topics were familiar, it felt completely new. What really stood out was that they welcomed questions specific to our individual working environments, which I have found invaluable and definitely made me a better leader.

Adam Collins

First aid training that finally sticks

I have attended several first aid courses over the years and, like most people, I find it increasingly difficult to stay awake, let alone take in the important information. This course was great. It kept you on the edge of your seat and wide awake. I truly believe that I have learnt first aid for the first time.

Niall Horgan

Calm, reassuring support when it mattered

I am so thankful for attending the course today. I was very anxious with all that had happened during the week, and I have to say Danny made me feel very comfortable, as I am sure he did the other girls in attendance. Thank you so much, and I look forward to attending another course with you in the near future. I would highly recommend First Aid Coaching.

First Aider, Cork

Engaging, practical and thoroughly enjoyed

I just wanted to sincerely thank both instructors, Karen and Mark, on a fantastic day. The girls thoroughly enjoyed the first aid course, and that is down to both Mark and Karen for making it so engaging and practical.

Kate, St Angela's

A great pace and a supportive atmosphere

Excellent pace of session, with lots of opportunity to practice, relevant feedback and a very supportive atmosphere.

Helena, HSE Staff BLS Candidate

The best in the country

PJ was brilliant last night — the three of us enjoyed it and learned from it! You were right, PJ is the best in the country!

Karina, Cork

What you will learn

  • What First Aid for Mental Health means
  • How to recognise signs and symptoms of mental ill health
  • How to approach and start a supportive conversation
  • Providing advice and reassurance
  • Stress and its impact
  • Depression
  • Anxiety
  • Post-traumatic stress disorder
  • Self-harm
  • Suicide awareness
  • Drugs and alcohol
  • Eating disorders
  • Personality disorders
  • Bipolar disorder
  • Psychosis

Training emphasises safe boundaries, personal wellbeing, and appropriate signposting.

Why choose First Aid Coaching

  • FAA-regulated mental health first aid training
  • Clear, practical and supportive delivery
  • Suitable for workplaces and community groups
  • In-person and webinar delivery available
  • Experienced instructors
  • Aligned with workplace wellbeing and duty of care standards

 

Certification and standards

On successful completion, participants receive the FAA Level 1 Award in Awareness of First Aid for Mental Health.

This regulated qualification supports workplace wellbeing initiatives and provides a recognised foundation in mental health awareness.

Certification and standards

On successful completion, participants receive the FAA Level 1 Award in Awareness of First Aid for Mental Health.

This regulated qualification supports workplace wellbeing initiatives and provides a recognised foundation in mental health awareness.